Tenant FAQs

Unfortunately, we cannot hold a property without a completed application and approval. To secure a property, please submit your application as soon as possible.

Legally, we cannot accept more than the first month’s rent and a security deposit at lease signing.

You must be at least 18 years old to apply for a rental property.

Yes, the security deposit is refundable, provided you meet all the terms of the lease, leave the property in good condition, and settle any outstanding balances.

Applicants who do not meet income or credit requirements may need a cosigner. Cosigners must also complete an application and meet financial criteria.

To apply for a property, visit our website and complete the online application form. You’ll need to provide proof of income, identification, and references.

Rent can be paid online through our secure tenant portal, by check, or by money order. No other payment methods are accepted.

Check your lease agreement to ensure pets are allowed. Note that we cannot charge additional fees or deposits for pets. Please contact us through the tenant portal for further guidance.

Notify us in writing about your intent to move out. Your roommate may need to sign a new lease or an addendum, and the remaining tenant must meet all lease requirements.

Provide written notice at least 30-60 days before your lease ends, as specified in your agreement. Follow move-out instructions to ensure a smooth transition and deposit refund.

Tenants are responsible for minor repairs or damages caused by misuse. Landlords handle major repairs and maintenance as outlined in the lease. Submit a maintenance request through the maintenance portal here.

Late fees are charged if rent is not paid by the 5th of the month. Please review your lease to see the specific late fee amount.

Maintenance requests should be submitted through our maintenance portal. You can access it here.